By accessing or using the Shiralure website (the "Site") and services, you confirm that you accept these Terms and Conditions and agree to follow them. If you do not agree, please refrain from using our Site.
1. Acceptance of Terms
By accessing or using the Shiralure website (the "Site") and services, you confirm that you accept these Terms and Conditions and agree to follow them. If you do not agree, please refrain from using our Site.
2. Eligibility
Shiralure offers a range of herbal products for both adults and children. While some products are suitable for all ages, certain items may be intended specifically for adults. By placing an order, you confirm that you have reviewed the product details to ensure that they are appropriate for the intended user. If you are purchasing on behalf of a minor, you agree to supervise their use of the products.
3. Products and Descriptions
Shiralure specializes in high-quality herbal products. We make every effort to provide accurate descriptions and images; however, natural variations in color, texture, and appearance are to be expected due to the organic nature of our products.
Note: Our herbal products are intended to support general wellness and are not meant to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional if you have specific health concerns or conditions.
4. Orders and Payments
• Order Acceptance: Once an order is placed, we will confirm it via email. Shiralure reserves the right to accept or decline orders at our discretion.
• Payment: We accept multiple payment methods as indicated on our website. All prices are in INR and may include applicable taxes based on your location.
• Shipping and Delivery: Shipping times and rates will be provided at checkout. We strive to meet our delivery estimates; however, delays may occur due to unforeseen circumstances.
5. Return and Refund Policy
• Returns: Shiralure accepts returns on select items in their original condition within 15 days of purchase. Returns must comply with our Return Policy.
• Refunds: Refunds are processed once we receive and inspect returned items. Shipping costs are non-refundable unless the return is due to a Shiralure error.
6. Usage Guidelines
• Prohibited Use: You agree not to misuse the Site. You may not upload, post, or share content that is unlawful, offensive, or violates intellectual property rights.
• Intellectual Property: All content on the Site, including logos, images, text, and product descriptions, is the property of Shiralure and protected by applicable laws. Unauthorized use is strictly prohibited.
7. Health and Safety Disclaimer
• Product Usage: Our products are intended for external or dietary use as specified. Follow usage instructions carefully and consult a healthcare professional as needed.
• Health Information: Any health information provided on our Site is for general informational purposes only and does not replace professional medical advice or treatment.
8. Limitation of Liability
Shiralure is not liable for any damages arising from the use of our products or reliance on any information provided on the Site. Our liability for any product-related issue will be limited to the purchase price of the product.
9. Indemnification
You agree to indemnify and hold Shiralure harmless from any claims, liabilities, or expenses arising from your use of our products or any violation of these Terms.
10. Changes to the Terms and Conditions
We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of the Site signifies your acceptance of the updated Terms.
11. Contact Us
For any questions regarding these Terms, please reach out to us:
• Email: support@shiralure.com
