At Shiralure, we are committed to providing you with a seamless shopping experience and ensuring that your herbal products reach you promptly and safely. This Shipping and Delivery Policy outlines the details regarding shipping options, delivery times, and related information. Please read this policy carefully before placing your order.

1. Shipping Locations

Shiralure currently ships with in INDIA. We are continually working to expand our shipping options to reach more customers.

2. Shipping Costs

We offer various shipping methods to suit your needs, including:

• Standard Shipping: Typically takes 5 working days for delivery.

• Express Shipping: Typically takes 2 working days for faster delivery.

Please note that shipping times may vary based on your location and any potential delays caused by third-party carriers.

3. Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method and the destination of your order. Additional fees may apply for express shipping or other expedited options.

4. Order Processing Time

Once you place your order, it will be processed within 5 working days. You will receive a confirmation email with tracking information once your order has shipped. Please note that processing times may vary during peak seasons or promotional events.

5. Delivery Times

Estimated delivery times may vary based on your location and the shipping method selected. While we strive to meet these estimated delivery times, unforeseen circumstances such as weather events, holidays, or carrier delays may impact delivery.

6. Tracking Your Order

After your order has shipped, you will receive an email with tracking information, allowing you to monitor your package's status. You can track your order on the carrier's website or by using the tracking link provided in your email.

7. Missing or Lost Packages

If you believe your package is missing or lost, please contact our customer support team at support@shiralure.com as soon as possible. We will work with the carrier to locate your order.

8. Damaged Packages

If you receive a damaged package, please contact us immediately at support@shiralure.com with your order details and photographs of the damage. We will assist you in resolving the issue promptly.

9. International Shipping

For international orders, additional customs fees or duties may apply. Shiralure is not responsible for any customs delays or fees incurred during international shipping. Please check with your local customs office for more information.

10. Contact Us

For any questions regarding shipping or delivery, please reach out to us:

• Email: support@shiralure.com